Use of the NAVORES d.o.o. it is possible without any indication of personal data; however, if a visitor wishes to use special company services through our website, the processing of personal data may become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we generally accept the consent of the visitor.

The processing of personal data, such as the name, address, e-mail address or telephone number of the data subject is always in accordance with the General Data Protection Regulation (GDPR) and in accordance with the specific data protection regulations applicable to NAVORES d.o.o. Through this data protection statement, our company wishes to inform the public about the nature, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed of the rights to which they are entitled through this data protection statement.

As a controller, NAVORES d.o.o. has implemented a number of technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, each data subject is free to transfer personal data to us by alternative means, eg by telephone.

1. Definitions

Data protection declaration NAVORES d.o.o. it is based on the terms used by the European legislator to adopt the General Data Protection Regulation (GDPR). Our privacy statement should be legible and understandable to the general public, as well as to our clients and business partners. To ensure this, we want to start by explaining the terminology used.

In this statement on data protection using, among others, the following concepts:

Personal data
Personal data means all data relating to an identified or identifiable natural person (“data subject”). An identified natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as name, identification number, location data, online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data subject
A data subject is any natural person identified or recognizable, whose personal data is processed by the controller responsible for processing.

Processing is any action or set of operations performed on personal data or sets of personal data, whether automated, such as collecting, recording, organizing, structuring, storing, adapting or modifying, searching, publishing, transmitting, disseminating or otherwise by making available, updating or combining, restricting, deleting or destroying.

Processing restriction
Restriction of processing means stored personal data with the aim of restricting their processing in the future.

Profiling means any form of automated processing of personal data consisting of the use of personal data to assess certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to the natural person’s workplace, economic situation, health, personal preferences, interests, reliability, behavior, location, or movement.

Pseudonymisation is the processing of personal data in such a way that personal data can no longer be attributed to a particular data subject without the use of additional information, provided that such additional information is kept separately and subject to technical and organizational measures to ensure that personal data is not attributed to identified or a recognizable natural person.

The controller or controller responsible for processing
The controller or controller responsible for processing is a natural or legal person, public authority, agency or other body that alone or together with others determines the purposes and means of processing personal data; if the purposes and means of such processing are determined by the law of the Union or of a Member State, the controller or the specific criteria for his appointment may be provided for by the laws of the Union or of a Member State.

A processor is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.

The recipient is a natural or legal person, public authority, agency or other body to which personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the context of a particular examination in accordance with Union or Member State law shall not be considered as recipients; the processing of such data by those public authorities must comply with the applicable data protection rules in accordance with the purposes of the processing.

Third party
A third party is a natural or legal person, public authority, agency or body that is not the subject of the subject, controller, processor and persons under the direct supervision of a superior or processor authorized to process personal data.

The consent of the data subject is any freely given information or wishes of the data subject who, by his statements or clear affirmative actions, means consent to the processing of personal data relating to him.

2. Name and address of the controller

NAVORES d.o.o.
Street grada Vukovara 20
10000 Zagreb
Telephone: +385 95 355 1955

3. What information do we collect about you and how?

We collect information about you when you fill out any of the forms on our website, or by sending an inquiry. Data on the use of the website is collected using cookies.

If you are under the age of 16, you must obtain parental consent before filling out any form on our website.

When submitting a form on our website, we use a third-party software provider for automated data collection and processing. The provider will not use your data for any purpose and will only retain it in accordance with our data retention policies.

4. Cookies

Cookies are text files placed on your computer to collect standard information about Internet logs and visitor behavior information. This information is then used to monitor the use of the visitor’s website and to generate statistical reports on the website’s activities.

For more information, visit or

You can set your browser to not accept cookies, and the above websites provide you with information on how to remove cookies from your browser. Please note that in some cases some of the features on our website may not work because of this.

Cookies can be “First Page”, ie set by us or “Third Party” – set by another company to perform this function, for example Google Analytics or our advertising cookies. Some of these third parties use their own anonymous cookies to track the number of people who have seen a particular ad or to track how many people have seen it more than once. The companies that generate these cookies have their own privacy policies and we do not have access to read or write these cookies. These organizations may use their cookies to anonymously target advertising on other websites, based on your visit to this website.

Our use of cookies

We use the following cookies:

5. Data protection provisions on the application and use of Google Analytics

On this website, the controller has integrated the Google Analytics component. Google Analytics is a web analytics service.

Web analysis collects and analyzes data on visitor behavior on websites. The web analytics service collects, among other things, information about the website from which the person came (the so-called Referrer), which subpages were visited or how often and during which time the subpages were viewed. Web analysis is mainly used to optimize a website and to conduct a cost-benefit analysis of internet advertising.

The operator of the Google Analytics component is Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, United States.

The purpose of the Google Analytics component is to analyze traffic to our website. Google collects the data and information collected, inter alia, to evaluate the use of our website and to provide online reports that show the activities on our website and provide other services related to the use of our website to us.

Google Analytics places a cookie on the respondents’ information technology system. The definition of cookies is explained above. The cookie is used to store personal data, such as the time of access, the place from which access was made and the frequency of visits to our websites by the subject. Each time you visit our website, such personal information, including the IP address of the Internet access used by the data subject, will be transmitted to Google in the United States. This personal information is stored by Google in the United States. Google may transfer this personal information collected by technical process to third parties.

The data subject may, as stated above, at any time prevent the setting of cookies through our website by appropriately adapting the internet browser used and thereby permanently deny the setting of cookies. Such customization with the internet browser used would also prevent Google Analytics from placing cookies on the subject’s information technology. In addition, cookies already used by Google Analytics may be deleted at any time via a web browser or other software programs.

In addition, the data subject has the ability to object to the collection of data generated by Google Analytics, which relates to the use of this website, as well as the processing of this data by Google and the ability to prevent it. To do so, the data subject must download an additional browser below the link and install it. This browser add-on tells Google Analytics via JavaScript that not all data and information about website visits is transferred to Google Analytics. Installing browser add-ons is considered an objection to Google. If the subject information system is later deleted, formatted, or newly installed, the data subject must reinstall browser add-ons to disable Google Analytics. If the additional browser has been uninstalled by the data subject or any other person attributable to its authority or disabled, it is possible to reinstall or reactivate browser plug-ins.

Additional information and applicable data protection provisions from Google can be downloaded at and html Google Analytics is further explained at the following link:

6. Access to your information, correction, portability and deletion of data

What is a data access request?

This is your right to request a copy of the information we hold about you. If you want a copy of some or all of your personal data, send us an e-mail to: or write to us at: NAVORES d.o.o., Ulica grada Vukovara 20, 10000 Zagreb.

We will respond to your request within 30 days of receiving the request.

We want to ensure that your personal information is accurate and up-to-date. You can request that we correct or remove the information that you believe is incorrect, by e-mail to: or by writing to the above address.

Data transfer

It is also your right to receive the personal data you have provided to us, in a structured, customary form and machine-readable format and have the right to transfer this data to another controller without delay from the current controller if:

(a) Processing shall be based on consent or contract

(b) Processing shall be carried out by automated means.

Right to erase (Right to forget)

If you want us to completely delete all information that applies to you, send us a Request for deletion of data in the following ways:
In writing: NAVORES d.o.o., Ulica grada Vukovara 20, 10000 Zagreb.

7. Final provisions

Our website contains links to other websites. This privacy policy applies only to this website. is not responsible for the content and privacy policies of other websites.

If you believe that your personal data has been processed in a manner that does not comply with the GDPR, you have the right to lodge a complaint with the competent supervisory authority. The supervisory authority will inform you of the progress and outcome of your complaint.

We regularly review our privacy policy and post all updates to this website. This privacy policy was last updated on 12/20/2020.


Navores will only use this information to keep you informed of our work, news and current events for children and adults. You can receive the newsletter via e-mail and at any time you can change your mind and unsubscribe from our newsletter by clicking on the unsubscribe at the foot of the emails you receive from us.

To send you an email, we use the name and email address you provide. Our website also records the IP address you used when you signed up for the service to prevent system abuse.

The Navores page can send email via the MailPoet or SMTP2GO sending service. These services allow us to track the opening and clicks of our email addresses. We use this information to improve the content of our newsletters.

MailPoet privacy policy can be found here

SMTP2GO privacy policy can be found here: